Draft: this policy is awaiting owner approval and isn't final yet.
How and where we ship, what it costs and when to expect your coffee.
We currently ship to addresses in the United States only. [Confirm: any states or P.O. boxes excluded?]
Shipping is charged based on the number of bags in your order. The exact shipping charge is shown in your cart and again on the secure checkout page before you pay. You will never be charged shipping you did not see first.
[Owner to provide rates by number of bags.]
Orders are packed and shipped by Love You Local. We aim to ship within [2–3] business days of your order. Once shipped, delivery usually takes [2–5] business days depending on your location and the carrier.
You will receive an email with tracking information when your order ships.
Coffee Club orders ship on the same schedule after each successful recurring charge. Shipping for each Coffee Club order is shown before you subscribe.
If your package is lost, arrives damaged, or hasn't arrived [10] business days after shipping, email us at hello@loveyoulocal.com with your order number and we'll make it right. See our Returns & Refunds Policy.
Please double-check your shipping address at checkout. If you notice a mistake, contact us right away; we can update the address only before the order ships.
Version 0.1-draft · Not yet in effect
